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Sneak Peek at QicWorks HSEC

20.02.21 10:18 AM By Karen Parker

The Wait is Almost Over!

With the anticipated release of our HSEC module later this month, I thought I would give you all a sneak peek at what we have been working on.


As you may know safety management is the practice of applying principles, frameworks and processes in order to prevent accidents, injury and to minimise risk. A great Safety Management System (SMS) should cover the following components 1:

  • Safety policy and objectives
    • Management commitment and responsibility
    • Safety accountabilities
    • Appointment of key safety personnel
    • SMS implementation
    • Contractors/third party interfaces
    • Coordination of emergency response planning
    • SMS documentation
  • Safety risk management
    • Hazard identification
    • Risk assessment and mitigation
  • Safety assurance
    • Safety performance monitoring and measurement
    • Internal safety investigation
    • The management of change
    • Continuous improvement of the SMS
  • Safety promotion
    • Training and education
    • Safety communication


As such the QicWorks HSEC module has been designed to provide a complementary framework for you to meet your main work health and safety legal responsibilities.


To help you manage all your HSEC needs, QicWorks HSEC is divided into 3 sections,

  • Event and Injury Management, 
  • KPI’s, Metrics and Actions, as well as
  • Our top 6 digital safety forms.


That way we can cover off the storage of your documentation, help you identify hazards, mitigate risk, measure performance and coupled with our training and digital form builders – help you communicate and train your team.


Welcome to QicWorks HSEC module.


Event and Injury Management

QicWorks Event Management is used to record, rate, control and manage events. This platform allows you to record events which have impacted on Health, Safety, Environment, Social/Cultural, Reputation, Legal and Financial aspects of your business. Simply complete an event form, document the risk and then, if required, assign closeout or investigative actions to team members to fore fill. Once the form is completed these assigned actions will appear within the Action Management table.

The QicWorks Injury Management component is used to document, monitor and investigate patterns associated with personnel injury reporting. (And check out our really cool interactive human diagram)

Injury Management module comprises of an Injury Record form and subsequent Injury Statistics.

The Injury Record form is used to record injury(s) sustained by the staff member, their immediate and ongoing treatment and who the event was reported to. These statistics are then used to compile your Injury Statistics report.

KPI’s, Metric and Action Tables

This section is used to report and display your safety statistics either in table or graphical formats.

Our KPI table is used to manage, set and track staff safety KPI’s. This table is especially effective if your Staff are paid performance bonuses, as this information is then transferable to the QicWorks payroll approval screens.

The QicWorks Metrics tables uses your safety data to then calculate your TRIFR & LTIFR, manhours, injury frequency rates, number of incidents and LTI’s. Now you have all your safety performance indicators available within the one interface.

The Actions table has been designed to show any Actions (investigative, close out or corrective) that were recorded on the Incident Investigation or Event reports. Your safety meetings will run so much smoother now that you have a register of outstanding actions.

Digital Safety Forms

In consultation with the QicWorks community, the team have compiled our top 6 safety forms for inclusion within our HSEC module.

These forms have been designed to be completed on the webserver, with app accessibility due for release in March.


A JSA (Job Safety Analysis) or SWMS (Safe Work Method Statement) is a written document that is used to:

  1. identify high risk work activities
  2. identify hazards and risks to health and safety arising from these activities
  3. as well as control implementation, how they are monitored and reviewed.

This document can be completed by a contract owner, supervisor or manager but must be accessible, communicated and understood by all individuals who need to use it. A copy must also be provided to the principal contractor.

While a generic JSA/SWMS can be used for work activities that are carried out on a regular basis, they must be reviewed to take into account specific hazards and risks associated with that individual work site.

The QicWorks JSA/SWMS allows users to add Job Steps, document identified potential accidents or hazards and the controls put in place to mitigate these risks, as well as rate the likelihood and consequence of the event. QicWorks will then auto calculate the residual risk.

Incident Investigation Form

Incident investigations are undertaken once an event has occurred. A good investigation aims to identify the series of events that led up to the incident occurring, exactly what happened as well as what can be done to prevent the incident from occurring again.

The QicWorks Incident Investigation form has been designed to systematically 

  1. identify and label all evidence including tools and equipment involved, taking photographs, witness statements.
  2. check to see if there have been previous 'near misses' in similar circumstances
  3. identify events leading up to the incident, possible root causes, key learnings and implement an action plan to prevent future incidents
  4. keep records that the investigation was conducted in a fair and impartial manner.

Any Actions added and assigned to team members are then automatically transferred across to the Actions register for tracking.

Remember: When conducting your investigations they should focus on cause and not blame!

Task Analysis

A Task Analysis form is used to review and document in detail the physical requirements of the works including equipment, process and procedures, people, hazards and their controls.

Task Analysis can also help to identify worker behaviour and interactions.

The QicWorks Task Analysis is used to identify and cover any tasks that are not already covered within the Work Instruction, procedures or permits. It can also be used to help identify new risks that have occurred due to changes in processes, procedures, design or work environment.

Hazard/Near Miss Form

Near Miss is an occurrence that might have led to an injury or illness, danger to someone’s health and or damage to property or the environment.

Whereas a Hazard is something, including a person’s behaviour that has the potential to cause death, injury or illness.

The QicWorks Hazard/Near Miss report has been designed to help identify and record these events to prevent future events. This form also includes the functionality to auto calculate the Risk rating associated with the event, based on the likelihood and consequence selected.

Take 2

Within the construction industry a Take2 has been called a number of different names Take5, Step Back, T.A.K.E, Take2 for Safety ™,  5 X 5. It remains the only form completed at the worksite that is designed to make workers Stop, Think, Assess and Control identified work hazards.

  • STOP – Stop and plan the task
  • THINK – Identify the hazards involved
  • ASSESS – Use the Qualitative Risk Matrix to assess the level of risk
  • MAKE CHANGES – Use the Hierarchy of Hazard Controls to reduce likelihood and consequence of Hazard
  • DO THE TASK SAFELY -When confident that all hazards have been adequately controlled, proceed with the job.

The QicWorks Take2 is also able to auto calculate your risk ratings based on the selected likelihood and consequence of the action.

5 Whys

5 Whys is a brain storming tool that helps teams to investigate the root cause of an event by repeatedly asking the question Why? Each response is then used as the starting point for the next why, with the final why generally pointing to a process or procedural problem.

Example of a problem is:

Worker did not sign a onto the job’s JSA

1. Why - He was not shown a copy of the JSA

2. Why - Supervisor had the JSA in his car

3. Why - He was in transit to site office

4. Why - Site office holds master copies

5. Why – So the principle contractor/client has access to them when they need it

The QicWorks 5 Why’s form allows you to not only investigate why the event happened, but you can also add additional 5 Why’s to help investigate root causes pre- or post-event.

As you can see the QicWorks HSEC module is packed full of many really useful safety tools to help you identify, control and close out workplace hazards.  

We love hearing your feedback, so stay tuned for our HSEC release, jump in and let us know how we can further improve your job management experience.

 QicWorks is a job management solution that has been designed to manage complex rate structures, across multiple entities and worksites, all from the one account. QicWorks provides accurate real time field data giving you the confidence to make the right decisions.  to see how QicWorks can transform how you do business.

The information contained within this blog is of a general nature only. It does not take your specific needs or circumstances into consideration. You should look at your own situation and legislative requirements before making any decisions.

1.  https://www.casa.gov.au/safety-management/safety-management-systems/what-safety-management-and-safety-management-systems

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