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QicWorks Global Releases: July 2021

01.08.21 03:21 PM By Karen Parker

The Latest in QicWorks Innovation

July brought a level of uncertainty to many of our community members, as a number of Australian states moved in and out of lockdown conditions. 

The QicWorks support team were quick to reach out and reconnect with our community, to ensure that everyone has access to the tools they need to make the transition easy. Again, it was great to see just how quickly everyone was able to adjust and implement key learnings derived from previous lockdowns, to help minimise the impact.

This lockdown felt different to the team, as we saw an increase in the number of construction and building businesses enquiring about how QicWorks can make their business more efficient. Not only were these businesses able to use this “downtime” to catch up on outstanding ‘paperwork,’ but we also saw management teams use this time to re-evaluate their business operating systems, processes and workflows.

It has also been an exciting time for the QicWorks development team as they prepare for our upcoming mobile app release. Over the past 2 years we have accumulated user feedback and watched how you interact with our app. These findings have then been compiled into a comprehensive “wish list” of items ready to be included within this app release.

Planned for deployment within the next 4-6 weeks our new companion app will offer better format functionality and flows, more flexibility when it comes to data capture, as well as additional features such as Task Timers, Staff Roster and File Management. This means that now your field teams can access the documents and tools they need to capture more meaningful field data.

In preparation, this month saw the release of a couple of features within our webserver platform, guaranteeing our app and web server applications are compatible. This included the release of:

  • Chat Feature
  • Document Management

QicWorks Chat

Need to send a team reminder that timesheets are due? Perhaps you need to get in contact with someone in the field? Now you can with QicWorks chat.

Users may have noticed the new Message button, top right of screen. This message button is stationary and appears on every QicWorks page.

Simply click on the Message button or navigate to our Chat feature (via menus: Jobs> Messenger) and continue the conversation. 

Here users can click on a team members name, enter and send their message.  (You can even click on the paperclip icon to attach and send documents. A great time saver if your team need need quick access to documents in the field.) Your message will then appear on the User’s desktop and/or mobile device – dependant on their assigned access level.

New chats are identified on the Users desktop by a blinking red light on the Message button, or by a push notification within the new app.

We have even included the ability to send broadcast messages. A great one-click solution that allows you to send one message to all users.

Note: Chat messages are retained for history and can not be deleted once sent.

Document Management

To help our community obtain ISO9001 accreditation, we have now created a central location for the storage of all your health and safety forms, digital forms, training records, procedures and images captured throughout the application. All your documents can now be found within your accounts Library, accessible by the Business>Library menus.

Here users have greater control over document versions, ensuring your team has access (in the office and field) to the latest documents.

Once you have accessed the QicWorks Library, you will be impressed at just how easy it is to navigate around, find that file you are looking for in an instant, or utilise our download feature whereby you can export individual files or zip the contents of a whole folder.

As always, a copy of the file is also accessible at document level ie Job, Invoice, Purchase Order, Quote etc.

The automatic inclusion of the QicWorks Library means that accounts no longer need to be linked to a Google Drive or Dropbox account.

Big news: We have also increased storage amounts on each account from 1GB to 10GB.

Changes to T&C’s

We wanted to take this opportunity to advise everyone that our Terms of Service have been updated.  Please take the time to familiarise yourself with our updated subscription conditions.

Sneak Peek at Next Month

As mentioned previously, the development team will continue next month with the release of our new companion app.  August will see the team continue to work on app features such as:

  • Assign and complete forms allocated to specific jobs
  • Accept shifts and view rosters within app
  • Timesheet update including clock in/out, GPS location and book materials
  • Inventory – create delivery docket and bar code functionality

We would like to also put the call out to our community for Asset Management examples.

We will also be working closely with our users to ensure that all your “Wish list” items are identified ready for future releases. So, if you have you any ideas, enhancements or niggly bugs please let us know, as your continued feedback allows us to not only continually improve our product but also drive success and growth within your business.


QicWorks removes the need for multiple software applications or paper systems to manage work fronts, safety, resource compliance and job profitability. QicWorks provides accurate real time field data giving you the confidence to make the right decisions. Contact us today see how QicWorks can transform how you do business.


The information contained within this blog is of a general nature only. It does not take your specific needs or circumstances into consideration. You should look at your own situation and legislative requirements before making any decisions.


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